Adventures in My Mind
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Aug 30, 2001
Background: I've had an AOL Instant Messenger account for 5 years. I use it regularly. It's okay. I prefer Yahoo! Messenger, but most of my co-workers and friends have IM so que sera, sera. Note: For all of my IM Buddies, give Yahoo! a shot. My username is teddy_carroll.
Recently I had to sign up for AOL at work. The process was a customer service nightmare: broken databases, multiple upsell attempts, banner adds out the ass before I even got one scrap of content. All of that pales in comparison to the point of this rant. I just cancelled my AOL account and they have no way to keep my five year old IM account. I will, therefore, have to resubscribe to IM after my AOL account is cancelled on 9/3.
Question: If IM and AOL are so seperate that I can have one without the other for five years, why do they both have to be cancelled now when I attempt to cancell only one of them.
Answer: Switching cost. While they totally have the ability to let me keep IM without AOL, they don't want me to, thinking that if they make the switch from AOL as painful as possible that I won't switch. Well, guess what Steve and Gerald. Piss Off, the both of ya!
For all of you 30 million plus AOL subscribers, jump ship. Get out of there while you still can. You are being manipulated with fancy buttons and pretty colors. Get a different ISP and experience the Internet your own way, not the way a multi-billion dollar media giant like AOL Time Warner wants you to. Use your own mind. Don't let corporate America think for you. Vive la Revolucion!
0 Comments | Link to this post posted by Teddy 10:29 AM
